By Rodolfo Zanchin

Here on Race Communications’ blog, you can always find a lot of tips related to the communications area as well as future trends regarding the communications market. This time, the topic is somewhat of a delicate one, as many companies still do not invest in their internal communication. In this post, we list some of the most important tips on how to initiate this service in a company, considering that internal communications is one of the main pillars for the success of a business.

It is a common thing to hear members of the c-suite say that internal communications only exists to waste money. Of course, this is not true. Internal communications serves as a support to the external communications, and vice versa. The idea is to keep employees aligned to make sure that the communications of the organisation overall is headed in the same direction: that of success.

In case you would like to initiate the work on the internal communication of your company, we suggest the following steps:

  • Organise the internal flow

Establish the roles and who will be the responsible person for the area. The idea is that (s)he  receives information from various sectors of the organisation and organises it in a way that the content is received by everyone. Also, it is important to remember events, promotions and acknowledgements.

  •  Take the opportunity to reinforce the company culture

Internal comuniques are an excellent opportunity to reinforce the company’s most important values. Use this method so that everyone stays aligned and are able to transmit the messages in an homogeneous manner.

  • Pay attention to the frequency

More than implementing, it is necessary to create routines for the internal communication to become recognised by the employees. For this reason, pay attention to the frequency of the comuniques, newsletters, internal magazines and other activities. Ideally, the employees show interest in participating in these new routines and practises.