MIND YOUR REPUTATION – THE IMPORTANCE OF HUMANIZATION

By Rodolfo Zanchin We live in an era that is getting more digitalized by the hour. For a long time, society has been discussing the Internet Of Things – flying cars, futuristic companies and increasingly automated services. However, have you ever stopped to think about what the impact of such changes will be? Every day […]

Crisis reputation on the internet

Crisis reputation on the internet

By Beatriz Carvalho When companies are more concerned with immediate profits than the quality of its products and processes, ignoring the critical ability of its consumers, corporate crisis may be stimulated. There is a vital characteristic associated with crisis: its inevitability. In this context, any organization is likely to go through a time of crisis. […]